Pharmacy Intern

CVS Health•South Burlington, VT
•$20 - $42•Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in retail pharmacy practice while preparing for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, as well as an overview of store, district, and regional operations. They gain hands-on experience assisting the pharmacy team with safe, prompt, and accurate prescription fulfillment and caring patient service. Interns learn pharmacy workflows, Standard Operating Procedures, best practices, and effective communication, while helping foster a safe, inclusive, and engaging culture. As their tenure increases, interns take on more responsibility for the safety and effectiveness of pharmacy operations. Where permitted and supported by training and certification, they may also assist with immunizations and other patient health services. This is a part-time position. Pay range: $20.00–$42.00.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Ability to concentrate, switch tasks quickly, and confirm prescription information and label accuracy.
  • Ability to provide friendly assistance, understand patients’ reactions, and respond appropriately.
  • Verbal and written communication skills, including active listening and accurately conveying and receiving detailed information.
  • Mathematical reasoning skills to calculate quantities, days’ supply, and bottle requirements for prescriptions.
  • Ability to identify challenging interactions and select an appropriate course of action.
  • Ability to meet the position’s physical demands, including extended periods upright, mobility, lifting and handling items, reaching, repetitive finger movements, precision adjustment, stooping, and close visual acuity.
  • Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and, once state requirements are met, provide patient immunizations.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete the comprehensive training roadmap and Key Learning Experiences.
  • Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
  • Provide empathetic, personalized service to patients in person and over the phone, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
  • Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
  • Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where lawful and supported by required training and certification.
  • Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and collect, track, and document applicable patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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