Pharmacy Intern

CVS Health•03753 - Holiday CVS, L.L.C., FL

8d•$20 - $24•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for a Pharmacist role. Under the direction of a preceptor, the intern follows a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, and provides exposure to store, district, and regional operations. The intern supports the pharmacy team in running pharmacy operations smoothly and ensuring prescriptions are filled promptly, safely, and accurately, while delivering caring service to patients. The role involves following standard operating procedures and best practices, communicating effectively, and helping foster a safe and inclusive environment where patients and colleagues feel valued. As experience grows, the intern takes on increasing responsibility for pharmacy operations and patient care. Depending on state law, training, and certification, duties may include supporting immunizations and other health services, including point-of-care testing and offsite clinics. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to support patient safety.
Ability to assist people in a friendly manner, recognize patients’ reactions, and respond appropriately.
Verbal and written communication skills to interact with patients and colleagues, including active listening.
Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements and precise machine adjustments; and perform work requiring close visual acuity.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
Ability to convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer-service setting.
Ability and willingness to become immunization certified once state regulations are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
Help pharmacists and technicians manage and improve patient health while maintaining smooth pharmacy operations.
Provide empathetic, personalized service to patients in person, at pick-up and drive-thru, and over the phone; address or escalate patient concerns.
Offer counseling, answer medical questions, and gather patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek opportunities to develop clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, where allowed by law and supported by required training and certification.
Where permissible and after meeting applicable requirements, obtain Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions, and report adverse-reaction events as required by public-health requirements.
Review and collect patient information and track and document it for each applicable patient.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.