Pharmacy Intern

CVS Health • Las Cruces, NM

18d • $20 - $24 • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in real-world practice while preparing for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap featuring Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately, while delivering caring service to patients. The role follows pharmacy procedures, standard operating procedures, and best practices and contributes to a safe, inclusive, and engaging team culture.

As experience grows, the intern takes on increasing responsibility for pharmacy operations and patient care. Duties may include assisting with prescription fulfillment, patient interactions and counseling under pharmacist supervision, prescription clarification, inventory tasks, team coaching, and additional health services where permitted by law and supported by training. Where allowed, the intern may pursue Technician Immunizer status and support vaccine preparation and administration.

This is a part-time position. The typical pay range is $20.00–$23.75. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Maintain regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate on tasks, pivot quickly between tasks, and confirm prescription information and label accuracy to support patient safety.
• Provide friendly assistance, understand patients’ reactions, and respond appropriately.
• Use and understand verbal and written communication with patients and colleagues, and practice active listening.
• Use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet physical demands including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precise machine adjustment; stooping and bending; and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Communicate detailed or important spoken instructions accurately and receive detailed oral information.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state regulations are met, interns are encouraged to provide patient immunizations.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and Key Learning Experiences to develop pharmacy, clinical, and operational skills.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Help the pharmacy team keep operations running smoothly and prescriptions filled promptly, safely, and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, embrace a growth mindset, and be receptive to feedback.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally allowed and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed