Pharmacy Intern

CVS Health • Birmingham, MI

8d • $20 - $24

About The Position

CVS Health 3rd year Pharmacy Interns apply their pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. They assist the pharmacy team with smooth operations and prompt, safe, accurate prescription fulfillment, and provide caring service to patients. Interns learn to apply standard operating procedures, best practices, and effective communication, and to contribute to a safe, inclusive culture where people feel valued and empowered.

As tenure increases, interns assume greater responsibility for pharmacy operations and patient care. Duties include following workflow procedures, supporting patient interactions and prescription counseling under a licensed pharmacist’s direct supervision, completing permitted inventory tasks, and complying with applicable laws, regulations, standards, ethics, and CVS policies. Where allowed and with required training, interns may also provide health care services such as immunizations and point-of-care testing, and may staff offsite clinics. Where permissible, interns may pursue Technician Immunizer status and support vaccine preparation and administration.

The role requires regular and predictable attendance, including nights and weekends, and completion of required training within designated timeframes. It is a part-time position. The typical pay range is $20.00–$23.75. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to ensure patient safety.
• Ability to help people in a friendly manner and respond appropriately to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues; ability to listen actively and understand detailed spoken instructions.
• Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger tasks; handle items between low and high positions; and make precise adjustments to machines.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
• Ability to occasionally lift or exert up to 20 lbs, frequently lift or exert up to 10 lbs, and consistently move objects using negligible force.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Help the pharmacy team maintain smooth operations and fill prescriptions promptly, safely, and accurately.
• Provide caring, personalized patient service; offer immunizations and other services at the register and over the phone; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team and safe, inclusive work environment.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including those concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed