Pharmacy Intern

CVS Health•Yuba City, CA

14d•$23 - $28•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy while preparing for increased responsibility and a future Pharmacist role. Under a preceptor’s direction, the intern completes a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, and gains an overview of store, district, and regional operations. In the pharmacy, the intern supports smooth operations and prompt, safe, accurate prescription fulfillment while providing caring patient service. The role requires consistent use of standard operating procedures, best practices, and effective communication, as well as contributing to a safe and inclusive culture. As experience grows, the intern takes on increasing responsibility for pharmacy operations and patient care, within applicable laws and under pharmacist supervision where required. Where permitted and supported by required training and certification, the intern may provide additional health care services, including immunizations, point-of-care testing, and staffing offsite clinics. The position is part-time and offers a pay range of $23.00–$28.00. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to support patient safety.
Friendly, helpful customer-service orientation and ability to recognize and respond appropriately to patients’ reactions.
Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
Mathematical reasoning skills to calculate quantities, days’ supply, and bottle counts for prescriptions.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; and stoop and bend to move items.
Close visual acuity for tasks such as transcribing, viewing computer terminals, and inspecting small parts.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
Ability to accurately communicate detailed or important spoken instructions and receive detailed information orally.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified; pharmacy interns are encouraged to provide patient immunizations once state regulations are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
Follow company standard operating procedures and pharmacy workflow procedures at pharmacy workstations to support safe and accurate prescription fulfillment.
Help ensure prescriptions are filled promptly, safely, and accurately, and pharmacy operations run smoothly.
Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, such as putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek opportunities to develop clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
Remain flexible to scheduling and business needs, and voluntarily travel to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where legally permitted and appropriately trained and certified.
Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.