Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling and delivering distinctive customer service. The intern learns and champions pharmacy policies, procedures, and service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice, prescription processing and dispensing, patient care services within the state scope of practice, and pharmacy operations. Duties also include customer assistance, cash-register transactions, inventory activities, department upkeep, required training, and maintaining knowledge of developments in healthcare and pharmacy. The position requires enrollment in a pharmacy program and a willingness to work a flexible schedule, including evenings and weekends.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet and assist customers and patients with products and services, resolve issues, answer questions, and develop strong customer relationships.
- Model and share customer-service practices with team members, including proactive assistance and courteous interpersonal habits.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in pharmacy practice under pharmacist supervision and comply with state, federal, and company policies and the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned duties for prescription entry, third-party processing, filling, and dispensing in accordance with standard operating procedures.
- Assist pharmacists and other healthcare providers in patient care and services permitted within the state scope of practice for pharmacy interns, including counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for Rx-drug shipment overages, shortages, order errors, or damaged goods.
- Maintain adequate supplies and keep the Pharmacy Department clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current news and developments.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
