Pharmacy Intern
About The Position
The Pharmacy Intern assists the pharmacist and pharmacy team in providing patient care and a positive customer experience, in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while learning pharmacy procedures and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern supports prescription processing and dispensing, patient services within the applicable state scope of practice, pharmacy operations, inventory management, and department upkeep. The intern completes required training and maintains knowledge of developments in healthcare and pharmacy. The role requires schedule flexibility, including evening and weekend hours.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build strong customer relationships.
- Model customer-service best practices, including proactive assistance and courteous interpersonal habits.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist the pharmacist in the practice of pharmacy in accordance with state, federal, and company requirements; review and comply with the Walgreens Pharmacy Code of Conduct.
- Perform pharmacist-supervised duties following standard operating procedures for prescription entry, third-party processing, filling, and dispensing.
- Assist pharmacists and other healthcare providers with patient care and services allowed within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
- Follow the company's Good Faith Dispensing policy.
- Register sales on the assigned cash register and collect and handle cash as required; when possible, help customers locate products in the over-the-counter aisle.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for Rx merchandise overages, shortages, order errors, or damaged goods.
- Help maintain the Pharmacy Department by keeping it supplied, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training and special assignments or other tasks as assigned.
- Maintain healthcare and pharmacy knowledge and skills, including awareness of current developments.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
