Pharmacy Intern

CVS Health•Highland Park, NJ
•$21 - $24•Onsite

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting while preparing for a pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap covering key learning experiences, pharmacy-team work, and an overview of store, district, and regional operations. The intern helps pharmacy operations run smoothly and supports prompt, safe, and accurate prescription fulfillment and caring patient service. The role emphasizes following standard operating procedures, effective communication, empathy, and contributing to a safe and inclusive workplace. As experience grows, the intern takes on increasing responsibility for pharmacy operations and patient care within applicable laws and under pharmacist supervision. Duties may include workflow support, patient interactions and counseling where appropriate, prescription communications, inventory activities, team coaching, and additional health services. Where permissible and with required training, the intern may also support vaccine preparation and administration. This is a part-time position. The typical pay range is $20.50–$24.25.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess or be in the process of obtaining valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate and shift between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Ability to provide friendly customer service, understand patient reactions, and respond appropriately.
  • Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying or receiving detailed spoken instructions.
  • Mathematical reasoning sufficient to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate response.
  • Ability to meet the stated physical demands, including occasional lifting or exerting up to 20 pounds, frequent lifting or exerting up to 10 pounds, and consistently moving objects using negligible force.

Nice To Haves

  • One or more years of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified; interns should strive to provide patient immunizations once state regulations are met.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including key learning experiences, activities, and time with district leaders.
  • Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Assist pharmacists and technicians with pharmacy operations and prompt, safe, and accurate prescription processing.
  • Provide caring and personalized patient service in person, at drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient concerns.
  • Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Where supporting immunizations, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, review, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical tasks including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precise machine adjustments, stooping, and visually inspecting or transcribing information.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other benefit programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility
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