Pharmacy Intern

CVS Health • Jacksonville, FL

8d • $20 - $24 • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving key learning experiences, activities, and time with district leaders, gaining exposure to store, district, and regional operations. The intern assists the pharmacy team with smooth operations and timely, safe, and accurate prescription fulfillment while providing caring service to patients. The role requires following standard operating procedures and best practices, communicating effectively, and contributing to a safe, inclusive, and engaging culture.

As experience grows, the intern takes on increasing responsibility for pharmacy operations and patient care. Duties include supporting prescription workflow, helping patients, assisting with inventory, and providing additional health care services when permitted by law and supported by training and certification. Where permissible, the intern may also pursue Technician Immunizer status and support vaccine preparation and administration under applicable requirements.

This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate over time and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to support patient safety.
• Friendly, helpful customer-service approach; ability to understand and respond appropriately to patients’ reactions.
• Verbal and written communication skills to interact with patients and colleagues, including active listening.
• Mathematical reasoning skills to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements and precise hand and arm movements; and maintain close visual acuity for tasks such as reading, transcribing, and inspecting small items.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Ability to communicate detailed or important spoken instructions accurately and receive detailed information orally.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state requirements are met, interns are expected to strive toward providing patient immunizations.
• Ability to work at the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and key learning experiences under the direction of a preceptor.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
• Assist the pharmacy team in ensuring prescriptions are filled promptly, safely, and accurately.
• Provide caring, personalized patient service; offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and appropriately trained and certified.
• Where permissible, complete licensing and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, report adverse reaction events as required, and collect, review, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed