Pharmacy Intern

CVS Health • Highland Park, IL

13d

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under a preceptor’s direction, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, along with an overview of store, district, and regional operations. They assist the pharmacy team in keeping operations smooth and prescriptions promptly, safely, and accurately fulfilled, while providing caring service to patients. They follow Standard Operating Procedures, best practices, and effective communication practices, and help foster a safe, inclusive environment where patients and colleagues feel valued.

As experience grows, interns take on greater responsibility for pharmacy operations. Their work may include supporting prescription workflow, patient service and counseling activities under pharmacist supervision, inventory tasks, and additional patient health care services where permitted by law and supported by required training and certification. Where permissible, interns may also pursue Technician Immunizer status and support vaccine preparation and administration. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work across market locations as business needs require.

This is a part-time position. The stated typical pay range is $18.50–$24.25. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Ability to provide friendly customer service, understand patient reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening.
• Mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to meet the physical demands described for the role, including extended periods upright, reaching, repetitive finger movements, bending, visual acuity, and lifting or exerting force as specified.
• Ability to accurately express and exchange detailed information verbally and receive detailed oral instructions.

Nice To Haves

• 1+ years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified once state regulations are met; interns are encouraged to provide patient immunizations as an essential pharmacist function.
• Ability to work in the home store and across the market in other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and Key Learning Experiences to develop pharmacy knowledge and operational skills.
• Follow company Standard Operating Procedures and pharmacy workflow at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
• Help create positive patient experiences by providing empathetic, personalized service, offering immunizations and other services where appropriate, and resolving or escalating patient concerns.
• Offer counseling, answer medical questions, and solicit patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to build clinical and technical knowledge, contribute to a high-performing team, and remain flexible to business and scheduling needs, including working at other stores in the market as needed.
• Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
• Where permissible, complete applicable licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks required for the role, including standing and remaining mobile for extended periods, handling and scanning items, reaching, bending, and lifting within stated limits.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed