Pharmacy Intern

CVS Health • Boise, ID

7d • $21 - $24 • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Interns support retail pharmacy teams while applying pharmacy-school learning in real-world practice and preparing for pharmacist responsibilities. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes key learning experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations.

Interns assist with daily pharmacy operations so prescriptions are filled promptly, safely, and accurately, and patients receive caring service. They follow standard operating procedures and best practices, communicate effectively, and contribute to a safe, inclusive team culture. As their tenure increases, interns take on greater responsibility for the safety and effectiveness of pharmacy operations, within the limits of applicable laws and required supervision.

This part-time role requires regular and predictable attendance, including nights and weekends, and flexibility to travel to other stores in the market as business needs require. The listed pay range is $20.50–$24.25. Benefits and programs vary based on hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to support patient safety.
• Ability to help people in a friendly manner, recognize patients’ reactions, and respond appropriately.
• Ability to use and understand verbal and written communication with patients and colleagues, including active listening.
• Ability to use mathematics to solve prescription-related problems, such as calculating quantities, days’ supply, and bottle requirements.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to complete required training within the designated timeframe.
• Ability to meet the physical demands of the position, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; handling items between low and high positions; making precise machine adjustments; and performing tasks requiring close visual acuity.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Ability to communicate detailed or important spoken instructions accurately and receive detailed information orally.
• Regular and predictable attendance, including nights and weekends.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
• Ability to work in the home store and across the market in other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap focused on key learning experiences and preparation for pharmacist responsibilities.
• Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Create positive patient experiences through empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and solve or escalate patient problems.
• Offer counseling, answer medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete permitted basic inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, where legally permitted and supported by required training and certification.
• Where permissible, complete required licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Where permissible, educate patients about vaccines and refer vaccination questions to the pharmacist on duty.
• Where permissible, monitor for and respond to adverse reactions and report events as required by public health requirements.
• Where permissible, review and collect patient information and track and document information for each applicable patient.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefit programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed