Pharmacy Intern

CVS Health•Largo, FL
•$20 - $24

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, and provides exposure to store, district, and regional operations. In the pharmacy, they support smooth operations, help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients. They follow standard operating procedures and best practices, communicate effectively, and contribute to a safe, inclusive environment where people feel valued and empowered. As they gain experience, interns take on increasing responsibility for pharmacy safety and effectiveness. Their work may include supporting prescription workflow, patient interactions and counseling under pharmacist supervision, inventory activities, and additional patient health care services where permitted by law and supported by required training and certification. Where permissible, they may also complete additional training and licensure requirements to support vaccine preparation and administration. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, subject to hours worked and eligibility.

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend regularly and predictably, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks, switch between tasks to meet patient and business needs, and verify prescription information and label accuracy.
  • Demonstrate friendly customer service, notice and appropriately respond to patients’ reactions, and work effectively as part of a team.
  • Use verbal and written communication effectively with patients and colleagues, including active listening and accurate communication of important instructions.
  • Use mathematics to solve prescription-related problems, including calculating quantities, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, repetitive finger movements, and precision control; close visual work; and occasional lifting or exertion up to 20 pounds, frequent lifting or exertion up to 10 pounds, and consistent negligible-force handling.
  • Communicate and receive detailed information orally.

Nice To Haves

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability and willingness to become immunization certified once state regulations are met.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe, accurate prescription fulfillment.
  • Help Pharmacists and Technicians manage and improve patient health while supporting smooth pharmacy operations.
  • Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Offer counseling, field medical questions, and gather patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and appropriately trained and certified.
  • Where permissible, complete required licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, report events as required, and review, collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other benefits and programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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