Pharmacy Intern

CVS Health • Detroit, MI

6d • $20 - $24 • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap featuring Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations.

Interns support pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. They follow standard operating procedures and pharmacy workflow, communicate effectively, and contribute to a safe, inclusive team culture. With increasing tenure, interns take on growing responsibility for pharmacy operations and patient care, within applicable laws and under pharmacist supervision where required.

Where permissible and with the necessary training and certification, interns may support immunizations and other health services, including point-of-care testing and offsite clinics. The position requires regular, predictable attendance including nights and weekends, completing training on time, and flexibility to work at other stores in the market as business needs require. This is a part-time position.

Requirements

• Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to ensure patient safety.
• Ability to help people in a friendly manner, understand patients’ reactions, and respond appropriately.
• Ability to use and understand verbal and written communication with patients and colleagues, including active listening.
• Ability to use mathematics to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to complete required training within the designated timeframe.
• Ability to work regular and predictable hours, including nights and weekends, and remain flexible for business needs.

Nice To Haves

• 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; interns should strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company standard operating procedures at pharmacy workstations and comply with pharmacy workflow procedures to support safe and accurate prescription fulfillment.
• Help ensure prescriptions are filled promptly, safely, and accurately, and contribute to positive patient experiences with empathy and genuine care.
• Serve patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, where allowed and supported by required training and certification.
• Where permissible, meet additional licensure and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse vaccine reactions and report events according to public health requirements.
• Review and collect patient information and track and document information for each applicable patient.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed