Pharmacy Intern

Walgreens•Bellevue, WA

10d

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions. Model and deliver a distinctive customer experience while learning and championing pharmacy policies, procedures, and customer-service best practices in preparation for a future pharmacist role. This role assists with pharmacy operations under pharmacist supervision, including prescription processing and dispensing, patient care services within the state scope of practice, cash-register transactions, inventory management, and maintaining the department. It also includes required training and ongoing development of healthcare and pharmacy knowledge. The position requires enrollment in a school of Pharmacy, English fluency, and willingness to work a flexible schedule that may include evenings and weekends. The hourly range is $19.50–$31.00; the offered rate depends on factors including geography, skills, education, and experience. The role remains open until filled.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Engage customers and patients by greeting them and offering assistance with products and services.
Resolve customer issues and answer questions to support a positive customer experience.
Model and share customer-service best practices, including greeting, eye contact, courtesy, proactive assistance, identifying needs, and serving customers until satisfied.
Develop strong relationships with customers.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policy.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned and supervised duties in accordance with Walgreens procedures for prescription entry, third-party processing, filling, and dispensing.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood-pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures relating to pharmacy errors and the Quality Improvement Program.
Follow the Walgreen Co. policy regarding Good Faith Dispensing.
Register related sales on the assigned cash register and collect and handle cash as required.
Assist customers in locating products, including taking them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Maintain knowledge of company asset-protection techniques and file claims for Rx drug shipment overages, shortages, order errors, or damaged goods.
Help maintain the Pharmacy Department by ensuring adequate supplies and keeping it clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other assigned tasks.
Complete required training and maintain knowledge and skills in healthcare and pharmacy, including the latest news and developments.