Pharmacy Intern

CVS Health • Dilworth, MN

4d • $21 - $24

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. They assist pharmacy teams with smooth operations and prompt, safe, and accurate prescription fulfillment, and provide caring service to patients. Interns learn to follow Standard Operating Procedures, best practices, and effective communication practices, while contributing to a safe, inclusive, and engaging culture.

As tenure increases, interns take on greater responsibility for pharmacy operations and patient care. Depending on state law, training, and certification, they may also support immunizations and provide additional health care services such as point-of-care testing and offsite clinics. This is a part-time position. The typical pay range is $20.50–$24.25. Eligible colleagues may receive benefits and programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess or be in the process of obtaining valid intern and/or technician licensure as required.
• Demonstrate regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to ensure patient safety.
• Ability to assist people in a friendly manner, understand patients’ reactions, and respond appropriately.
• Verbal and written communication skills to interact with patients and colleagues; active listening skills.
• Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and full or partial bottles needed for a prescription.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; handle and position items and equipment precisely; stoop and bend; and perform work requiring close visual acuity.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Ability to accurately express, exchange, and receive detailed information through oral communication.

Nice To Haves

• One or more years of related work experience in pharmacy, retail, medical, or customer service.
• Ability and willingness to become immunization certified when state requirements are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures at pharmacy workstations and support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to help fulfill prescriptions safely and accurately.
• Provide positive patient experiences with empathy and genuine care; serve patients at pick-up, drive-thru, and over the phone, offer immunizations and other services, and resolve or escalate patient concerns.
• Offer counseling, respond to medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally allowed and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefit and well-being programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed