Pharmacy Intern

CVS Health • El Paso, TX

4d

About The Position

CVS Health’s 3rd year Pharmacy Interns apply their pharmacy-school learning in a retail pharmacy setting while developing skills for a future Pharmacist role. Under a preceptor’s direction, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, with exposure to store, district, and regional operations. They support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. Interns learn pharmacy workflows, standard operating procedures, best practices, communication, and patient-care practices, and contribute to a safe and inclusive team culture. As their tenure increases, they take on greater responsibility for pharmacy operations. Where state law permits and required training and certification are completed, interns may also support immunizations and other patient health services.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, shift between tasks, and verify prescription information and label accuracy.
• Ability to provide friendly patient service, recognize patient reactions, and respond appropriately.
• Verbal and written communication skills, including active listening.
• Ability to use mathematics for prescription dispensing calculations, such as tablet quantities and days’ supply.
• Ability to identify challenging interactions and choose an appropriate course of action.
• Ability to meet the stated physical demands, including lifting or exerting force up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to support safe, accurate prescription fulfillment.
• Provide caring patient service by creating personalized interactions, offering immunizations and other services where permitted, and resolving or escalating patient concerns.
• Offer counseling, answer medical questions, and gather patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinic staffing, where permitted and supported by required training and certification.
• Where permitted and qualified, obtain Technician Immunizer status, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical and communication tasks required for the role, including remaining mobile and upright for extended periods, handling and moving items, using fingers repetitively, reaching and stooping, maintaining close visual acuity, and accurately communicating and receiving detailed information.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed