Pharmacy Intern

Walgreens•Pasadena, CO

About The Position

The Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling a distinctive and welcoming customer experience. The intern learns and follows pharmacy policies, procedures, and customer service best practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and prescription processing, supports patient care services within the state scope of practice, and helps with pharmacy operations, inventory, customer service, and department maintenance. The intern must be enrolled in a school of pharmacy program, be fluent in reading, writing, and speaking English (except in Puerto Rico), and be willing to work a flexible schedule that includes evening and weekend hours. The hourly range is $19.50–$31.00; the offered rate depends on factors including geography, skills, education, and experience. The role remains open until filled.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet and assist customers and patients with products and services, resolve customer issues, answer questions, and build strong customer relationships.
Model and share customer-service best practices, including proactive assistance, identifying customer needs, and helping customers until satisfied.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company policies.
Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
Perform assigned and supervised duties under Walgreens standard operating procedures for prescription entry, third-party processing, filling, and dispensing.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures relating to pharmacy errors and the Quality Improvement Program.
Follow the Walgreen Co. policy regarding Good Faith Dispensing.
Register related sales at the assigned cash register and collect and handle cash as required.
Help customers locate products, including taking them to the OTC aisle when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
Maintain knowledge of company asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
Help maintain the Pharmacy Department by keeping it stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
Complete special assignments and other tasks as assigned.