Pharmacy Intern

CVS Health • Pittsburgh, PA

6d • $20 - $24

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in retail pharmacy practice and develops skills in preparation for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations.

The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. The role involves following standard operating procedures and pharmacy workflow, communicating effectively, and contributing to a safe, inclusive environment. Interns take on increasing responsibility as their tenure grows. Where permitted by law and supported by training and certification, they may also provide additional patient health services, including immunizations and point-of-care testing.

This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on tasks, switch between tasks quickly, and confirm prescription information and label accuracy.
• Ability to provide friendly assistance, understand patients’ reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening.
• Ability to use mathematics to determine quantities, days’ supply, and bottles needed to fill prescriptions.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to remain mobile and upright for extended periods, lift, scan, and bag items, reach and stretch, perform repetitive finger movements, handle objects with precision, stoop and bend, and perform close-visual-acuity tasks.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Ability to convey detailed spoken instructions accurately and receive detailed information orally.
• Regular and predictable attendance, including nights and weekends.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences and activities that build pharmacy skills.
• Follow company standard operating procedures and support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized patient service, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Offer counseling, respond to medical questions, and gather patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Perform basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries and completing counts and returns.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies to protect patient safety, privacy, and security and ensure controlled-substance compliance.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where allowed and supported by training and certification.
• Where permitted, meet additional licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform any additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefits and programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed