Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports efficient pharmacy workflow and assists the Pharmacy Manager in optimizing pharmacy financials, inventory management, and customer experience. The role includes customer counseling and service, pharmacy operations and medication management, support for staff performance and development, ongoing professional training, and communication of corporate health and wellness information to pharmacy staff.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions to support a positive customer experience.
- Model customer service best practices and build relationships with valuable customers by anticipating needs and proactively offering healthcare services.
- Counsel patients on medication usage, side effects, interactions, contraindications, privacy, generics, lower-cost options, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist duties including compounding, drug therapy reviews, medication verification and management, and dispensing medications when required by workload.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with procedures and workflow coordination.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy requirements and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, support customers and staff in using them, and propose and implement productivity enhancements.
- Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternatives, and answer questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager with analyzing performance data, reviewing KPIs, and implementing pharmacy asset-protection and inventory-management procedures.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews in virtual environments according to company procedures.
- Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and foster development.
- Promote teamwork by setting expectations, monitoring and recognizing progress, and fostering a shared vision.
- Maintain pharmacy and healthcare knowledge, obtain required certifications, education credits, and training, and seek professional development and feedback.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
