Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, provides medication counseling, performs pharmacist tasks, and supports pharmacy operations, including compliance, insurance claims, pharmacy systems, preventive healthcare services, community relationships, and staff development. It also supports the Pharmacy and Store Managers with performance reviews, training, communication of corporate health and wellness strategies, and ongoing professional development.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and answer questions to provide a positive customer experience.
- Model customer-service best practices and build relationships with valuable customers by anticipating needs and proactively offering services.
- Promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and reviewing, interpreting, and dispensing prescriptions as required by workload.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist with efficient workflow, role assignments, activity coordination, and employee suggestions.
- Handle pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET; support users and propose or implement system enhancements.
- Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Perform retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager in analyzing financial, customer-service, asset-protection, and inventory performance; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews, resolve customer issues, and conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with hiring and training; coach staff, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, motivate team members, set expectations, monitor and recognize progress, and foster a shared vision.
- Maintain current pharmacy and healthcare knowledge, obtain required certifications, education credits, and training, and pursue professional development.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
