Pharmacy Informatics Solutions Huntsville Central Pharmacy

University of Texas Medical Branch (UTMB) • Huntsville, TX

4d • Onsite

About The Position

The Pharmacy Informatics Specialist plays a pivotal role in the planning, implementation, and support of computer application systems within the pharmacy department. This position encompasses a range of responsibilities from system analysis to troubleshooting, ensuring compliance with regulations and organizational policies. The specialist collaborates closely with interdisciplinary teams to enhance operational efficiency and patient care through technology integration. The Pharmacy Informatics Specialist is essential to ensuring the seamless integration and effective utilization of pharmacy information systems. This role not only supports daily operations but also contributes to enhancing patient safety and clinical outcomes through innovative technology solutions.

Requirements

• Knowledge of pharmacy operations and workflows and general understanding of hospital/clinic operations
• Strong analytical and problem-solving skills with the ability to manage complex medication software systems
• Excellent written and verbal communication skills
• Ability to interact effectively with diverse stakeholders including pharmacy staff, IT analysts, vendors, and leadership
• Proficient knowledge and use of computer applications (e.g., Word, Excel)
• Exceptional time management skills
• High school graduate or GED or equivalent years of education
• Associate’s degree or 3-5 years of experience in pharmacy with a focus on EMR and pharmacy automation.
• Certified Pharmacy Technician (CPhT) or similar healthcare certification.
• Proficiency in Epic Willow modules (Inpatient, Ambulatory, Inventory), and experience with other pharmacy automation systems (e.g., automated dispensing cabinets, carousels, robots, pumps).

Nice To Haves

• Bachelor’s degree in a related field.
• Informatics or IT analyst experience.
• Epic Willow proficiency, accreditation, and/or certification

Responsibilities

• Participate in the planning, analysis, design, testing, and implementation of pharmacy-related computer systems such as Epic Willow applications, infusion pumps, dispensing cabinets, and automated systems (e.g., Pyxis, Omnicell).
• Serve as a resource for Pharmacist Informatics Specialists when mission-critical updates are needed or problems are identified
• Understand and optimize operational workflows in both inpatient and outpatient pharmacy settings.
• Evaluate the impact the information systems have on daily user workflow and coordinates work with users and Information Services to resolve conflicts between workflow and the information systems
• Serve as a team leader or project manager for small-scale projects related to pharmacy informatics.
• Conduct system maintenance, troubleshooting, and upgrades to ensure data integrity and system reliability.
• Update and maintain systems to ensure accuracy in medication charging and revenue integrity
• Provide training and support to pharmacy staff on system usage and updates.
• Adhere to regulatory requirements and maintain accurate documentation of system processes and changes.
• Use ticket management system to communicate with customers and close tickets as assigned
• Participate and follows all change management standards.
• Meets or exceed service level agreement metrics for supported applications based on identified project objectives
• Adheres to internal controls and reporting structure established for department.
• Performs other related duties as required.

Benefits

• Salary is commensurate with years of relevant work experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree