Pharmacy Growth Decision Science & Analytics Manager

CVS HealthNew York, MA
$66,330 - $145,860

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary If you love working with data and are excited to help transform healthcare through our Pharmacy Growth team, this role is for you! The Decision Science & Analytics Manager will support a team that is motivated by the opportunity to simplify healthcare for customers and create new business opportunities for our enterprise. This role is highly collaborative and will work in a matrixed environment to use the assets of the entire CVS Health Enterprise to conduct financial and statistical analyses that drive our organization and give our stakeholders the tools they need to make the right decisions for the Retail Pharmacy Business. This role sits within the Pharmacy Growth portfolio, which includes several initiatives at various stages of incubation with expectations to contribute durable growth for prescriptions and immunizations in 1-3 years.

Requirements

  • 5+ years of working knowledge and experience in analyzing large data sets
  • 5+ years of experience with analytics software and tools such as SAS, R, Python, and SQL
  • 5+ years of experience developing business intelligence tools such as Tableau and Power BI
  • 5+ years advanced Excel skills (e.g., advanced formulas, conditional formatting, charts, graphs, VBA & macros, etc.)
  • Bachelors Degree in Data Analytics, Statistics, Computer Science, or related field required

Nice To Haves

  • Knowledge and experience working with healthcare data
  • Strategic problem solving and/or new product development (e.g., consulting, with a quant focus)
  • Familiarity with AI-enabled analytic tools and business intelligence (BI) tools with embedded AI
  • Ability to communicate effectively and succinctly with a diverse range of stakeholders, both verbally and in writing, and with all levels of an organization
  • Proficiency in drawing insights, solving problems, and applying analytics resources
  • Specialized training and relevant professional qualifications preferred
  • Advanced degree (e.g., MBA, Master's in Data Analytics, Statistics, Computer Science, etc.) preferred

Responsibilities

  • Design, conduct, and/or partner on complex analyses using large, messy datasets; develop key metrics to support opportunity evaluation and business case development.
  • Apply critical thinking to frame business problems, acquire relevant data, design analytical plans, and deliver actionable insights and strategic recommendations.
  • Use statistical methods to evaluate test-and-learn results (e.g., A/B tests), building robust control groups and risk-mitigation approaches to protect accuracy and operational efficiency.
  • Champion AI-enabled ways of working by enabling stakeholders with self-service analytics, standardized reporting, and consistent measurement frameworks across Retail Pharmacy.
  • Collaborate with colleagues to brainstorm creative approaches to new problems and iterate toward solutions.
  • Build dashboards, reports, and automated reporting solutions (independently and/or cross-functionally) to track initiative performance.
  • Develop clear, concise stories and presentations that synthesize findings across initiatives and include specific recommendations for leadership.
  • Prepare materials that are easily understood by non-subject matter experts.
  • Engage internal partners across projects to support growth and profitability goals.

Benefits

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
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