Pharmacy Delivery Driver (West Modesto Pharmacy)

Available Staff Positions • Modesto, CA

3d • $22 - $23 • Onsite

About The Position

The Pharmacy Delivery Driver will support the pharmacy in serving as a courier, delivering medications to either patient homes or to internal locations. Perform duties of a pharmacy cashier to support the team as needed. Work closely with the management team to enforce department policies & procedures, pharmacy laws, pharmacy best practices, and staff training. This position will work at our West Modesto Pharmacy.

Requirements

• Excellent communication skills.
• Ability to successfully interact with patients, family members, and staff.
• Ability to use electronic health records and pharmacy management software.
• Interact collaboratively with medical care team and other staff members.
• Collect data and participate in relevant reporting processes.
• Familiarity with basic office programs, i.e., Microsoft word, excel, etc.
• Work varying shifts in support of the department/organization as required.
• Valid California driver’s license, vehicle insurance, acceptable driving record and reliable transportation.
• High school diploma or equivalent.

Nice To Haves

• Bilingual English/Spanish preferred
• Previous high-volume retail pharmacy experience preferred.

Responsibilities

• Organize materials, route, and time for pickup and delivery of prescriptions/medication.
• Responsible for all deliveries and maintains strictest confidentiality.
• Maintains an accurate log of locations and mileage each day and submits to the pharmacy management personnel.
• Ensures patient data and information is accurate when entering prescription data into pharmacy software by reading the prescription; translating prescription information into corresponding system codes; and transcribing appropriately.
• Ensures effective customer service by monitoring and resolving problems in the prescription fulfillment process by processing information for third party insurance claims; rescanning illegible images; alerting patients to inventory that is out of stock, partial fills, provider authorizations on refills; and identifying situations requiring pharmacist’s actions and resolution.
• Supports the work of the area by performing cashier duties.
• Supports customer services by communicating and engaging with patients throughout the day in point of sale, and in questions related to billing of insurance.
• Promotes pharmacy services through interceptions made with patients waiting in the clinic, and through clinical staff, ensuring patients are taking advantage of full pharmacy services.
• Ensures quality by maintaining the pharmacy and its merchandise; stocking and rotating merchandise and supplies, handling claims and returns; answering the telephone; processing third party insurance claims; filling prior authorization forms and e-TARs; completing, maintaining and securing paperwork, forms and documentation.
• Ensures quality by processing prescription pick-up in accordance with organization policies and procedures.
• Supports health of patients and the organization by ensuring the prevention of drug diversion and fraudulent prescriptions.
• Reports instances of potential prescription fraud and/or diversion to the pharmacist.
• Adheres to standard operating procedures for handling controlled substances, removing outdated merchandise, and disposing of trash.
• Monitors pharmacy access and maintains security measures.
• Ensures pharmacy meets departmental policy and expectations by keeping the pharmacy neat, clean organized, clutter free and free of personal belongings.
• Shows care and concern when serving our patients.
• Asks questions in order to understand patient’s needs.
• Uses policies and information in order to exceed patient’s expectations.
• Finds and uses the right resources (people, products, tools) at the right time in order to resolve patient’s requests.
• Shows integrity and ethical behavior, reports ethical and compliance issues promptly.
• Perform other duties as assigned.

Benefits

• Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages
• Dental
• Vision
• 403(b) with match
• FSA plans
• gym discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED