Responsible for entering and processing prescriptions into the pharmacy operating system with both speed and accuracy. Communicates with customers on the telephone and responds quickly and courteously to their needs. Attributes Required: Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy Strategy and Planning – ability to think ahead, plan and manage time efficiently Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level Team Oriented – ability to work effectively and collaboratively with all team members Essential Job Functions (include the following): Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensing Triage incoming fax prescriptions to ensure timely dispensing Ensure proper notes in computer and cycle fill coding Calculate and/or verify the correct dosage based on the prescription Demonstrate caring, understanding and courtesy when responding to calls from customers. Route calls as appropriate to ensure top level service Ensure all prescriptions assigned for processing are completed in regular shift Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned Develop proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system) On an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient Develop and learn cycle in order to meet delivery deadlines. Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable Other essential functions and duties may be assigned as needed
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED