Pharmacy Courier/ Driver

St. Matthews Pharmacy•Louisville, KY

1d•Onsite

About The Position

St. Matthews Pharmacy is a growing pharmacy organization focused on delivering high-quality, patient-centered care across both community and specialty pharmacy settings. Our teams work closely with providers, facilities, and patients to support behavioral health, complex disease management, and whole-person care through a service model built on compassion, accountability, and operational excellence. What sets us apart is our commitment to creating a collaborative and supportive environment where employees play a meaningful role in patient outcomes. We continue to expand across multiple markets while maintaining a culture that values teamwork, innovation, reliability, and personalized service. The In-House Driver/Courier is responsible for the timely, accurate, and safe transportation of medications, supplies, and documents between pharmacy locations and partner facilities. This role plays an important part in supporting daily pharmacy operations and maintaining efficient workflow across locations. The position requires strict adherence to HIPAA regulations, patient confidentiality standards, and all company safety policies. This position will utilize a company-owned vehicle for deliveries. The vehicle will remain at a designated pharmacy location and is not authorized for take-home use.

Requirements

MS Word, Teams, and Outlook experience
Valid driver’s license and personal auto insurance, required.
Reliable personal vehicle in good working order.
Good driving record with safe, responsible habits.
Strong communication, reliability, and time management skills.
Ability to lift up to 25 lbs and manage delivery bins or totes.
Maintain focus and multitask in a busy environment.
Organizational skills are sufficient to maintain consistently accurate records.
Ability to evaluate options and to make efficient decisions.
Computer skills that include proficiency with spreadsheets and use of the internet, as well as word processing, and efficient use of the internet and e-mail.
High School Diploma/GED required
2+ years of healthcare / HIPAA experience preferred
Prior experience in delivery, logistics, or transportation is a plus.
Experience in healthcare, pharmacies, or customer service environments helpful.
Strong communication, interpersonal and organizational skills
Punctual and detail-oriented with a strong sense of accountability.
Good route planning and ability to adapt to unexpected changes.
Proficient in basic recordkeeping and data entry.
Maintains confidentiality and professionalism at all times.
Strong customer service and communication skills when interacting with partner facilities and internal staff.
Detail oriented and able to multi-task
Ability to verify data input and correct errors
Reads and accurately interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals
Conveys empathy and understanding when handling customer service issues

Nice To Haves

2+ years of healthcare / HIPAA experience preferred
Prior experience in delivery, logistics, or transportation is a plus.
Experience in healthcare, pharmacies, or customer service environments helpful.

Responsibilities

Transport prescriptions, medical supplies, and pharmacy paperwork between facilities and pharmacy locations.
Maintain and submit delivery logs, mileage records, and documentation as required.
Communicate with pharmacy staff to coordinate efficient routes and notify of any delivery issues or delays.
Follow all safety, HIPAA, and operational protocols.
Travel within an approximate 2-hour radius of the home pharmacy location.
Use personal vehicle for deliveries and maintain fuel, cleanliness, and functionality.
Represent the organization in a professional and courteous manner at all times.