Pharmacy Coordinator

CareDx, Inc. • Atlanta, GA

6d • $21 - $26 • Onsite

About The Position

The Pharmacy Coordinator acts as a central point of contact, coordinating all aspects of a transplant patient's medication journey, from ensuring timely refills and managing insurance/copays to providing patient education and focusing on adherence and simplifying the complex transplant process with a "white-glove" service. They work closely with providers and pharmacists, manage case files, handle compliance, and use systems like EHRs and pharmacy software to support pre- and post-transplant medication needs.

Requirements

• High school diploma required
• Active state licensure (Mississippi Board of Pharmacy) with no disciplinary action
• Pharmacy tech or healthcare background (2+ years often preferred).
• Baseline proficiency in Microsoft Office products (Word, Excel, etc.)
• Must possess the ability to work collaboratively in accomplishing tasks, as well as effectively communicating with fellow members of the pharmacy staff
• Team-oriented individual that excels at seeing needs, stepping in, and fulfilling the needed tasks, however big or small they may be
• Self-motivated individual with a strong desire to increase clinical knowledge
• Successful completion of a pre-employment drug test is mandatory

Nice To Haves

• Proficiency in PioneerRx is preferred but not required
• Retail Specialty Pharmacy experience is preferred but not required
• Experience with URAC and/or ACHC accreditation is preferred but not required
• Understanding of transplant care and medical terminology is beneficial.

Responsibilities

• Serve as the main contact for patients, guiding them through their transplant medication regimen.
• Ensure timely fulfillment, coordinate refills, and track discharge/maintenance medications.
• Help patients access copay assistance and communicate costs.
• Liaise with physicians, pharmacists, and insurance to resolve issues like prior authorizations.
• Maintain accurate patient records and case activity logs.
• Adhere to all federal/state laws, HIPAA, and company standards.

Benefits

• Competitive base salary and incentive compensation
• Health and welfare benefits, including a gym reimbursement program
• 401(k) savings plan match
• Employee Stock Purchase Plan
• Pre-tax commuter benefits
• Living Donor Employee Recovery Policy (up to 30 days paid leave annually for organ or bone marrow donation)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED