Pharmacy Client Engagement Project Manager – Large Complex National Accounts

Brown & Brown Insurance

7d•$125,000 - $175,000

About The Position

Brown & Brown is seeking a Pharmacy Client Engagement Project Manager – Large Complex National Accounts to join their growing team. This role serves as the central project manager for all incoming pharmacy consulting work for internal large market employer teams, ensuring seamless intake, prioritization, and execution of deliverables. The company culture rewards self-starters and those committed to doing what is best for customers.

Requirements

Bachelor’s degree in Business, Healthcare, Project Management, or related field and/or 4–7 years of relevant experience in project management, operations management, or pharmacy consulting support
Demonstrated experience managing complex projects, workflows, or operations in a consulting or professional services environment
Strong organizational and project management skills with experience using project tracking tools and methodologies
Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Teams/SharePoint
Ability to manage multiple priorities and deadlines in a fast-paced environment

Nice To Haves

Prior experience within Pharmacy Benefit Management (PBM), pharmacy consulting, or healthcare consulting
Familiarity with financial modeling processes and quality assurance/peer review frameworks
Experience supporting RFP processes, contract review workflows, or procurement initiatives

Responsibilities

Establish and manage workflow processes, including intake tracking, assignment of resources, deadline management, and adherence to defined SLAs
Partner closely with Large Employer Market consultants to coordinate engagement with the Pharmacy Consulting team across key service areas (financial modeling, PBM contracting, clinical strategy, etc.)
Oversee and coordinate all financial modeling work, including ensuring proper use of standardized models, facilitating training, and managing peer review and quality assurance processes
Develop, implement, and maintain standardized project plans, timelines, and communication protocols across all pharmacy consulting engagements
Ensure all work product is properly documented, version-controlled, and stored in centralized repositories consistent with team and organizational standards
Coordinate PBM contract review workflows, ensuring timely completion, consistency in approach, and alignment with best practices
Support the maintenance, and continuous improvement of RFP templates, tools, and procurement methodologies
Partner with clinical and financial subject matter experts to track and advance clinical strategy initiatives and broader intellectual capital development efforts
Monitor project performance, identify risks or bottlenecks, and proactively identify solutions to maintain high service quality and delivery consistency
Develop reporting and dashboards to provide visibility into team capacity, project status, turnaround times, and overall performance metrics
Assist leadership with resource planning, workload balancing, and capacity forecasting as demand for services grows