Pharmacy Clerk

Hy-Vee, Inc.•Des Moines, IA

1d•Onsite

About The Position

The Pharmacy Clerk provides prompt, efficient, and friendly customer service, ensuring the cleanliness of the department. This role involves ordering product and supplies, logging invoices, and supporting the overall operations of the pharmacy department. The clerk is expected to exhibit caring, concern, and patience in all customer interactions, treating customers as the most important people in the store. They are also responsible for maintaining strict adherence to department and company guidelines related to personal hygiene and dress, and reporting to work as scheduled and on time. The position requires handling and preparing hazardous drugs, and personnel are expected to understand the risks and follow pharmacy policies and procedures to minimize exposure.

Requirements

Must be 18+
Ability to follow written, verbal or diagrammatic instructions; several concrete variables.
Ability to do add, subtract, multiply and divide whole numbers.
Possess the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people.
High school or equivalent experience.
Over six months up to one year of similar or related experience.
If applicable, vaccination certification as required by law.
Employment is contingent upon the successful completion of a pre employment drug screen.

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by escorting them to the products they’re looking for.
Assists customers by securing products that are out of reach.
Assists customers by loading or unloading heavy items.
Assists customers by making note of and passing along customer suggestions or requests.
Assists customers by performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Stocks received product and supplies and marks stickers accordingly.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Reviews prescriptions that are not picked up as requested by department manager.
Orders product and supplies at the department managers request.
Reviews invoices on product received.
Coordinates nursing home medicines as necessary.
Logs invoices as necessary.
Prepares the paper work and compiles medicine for delivery orders and mail outs at the request of the department manager.
Cleans, empties garbage, etc. to ensure the pharmacy has a clean and inviting appearance.
Takes orders for refills from customers.
Removes trash in a timely manner.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Gathers patient information required to prepare prescriptions.
Keeps pharmacy supplies well stocked.
Performs cash transactions.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Administer Vaccines as allowed by law.
Completes the sale.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.