Bilingual Pharmacy Clerk

Avita Care Solutions • Brea, CA

1d • Onsite

About The Position

The Pharmacy Clerk (Bilingual in Spanish) provides general customer service, completes clerical/administrative tasks, and supports the dispensing of pharmaceutical medications. This is a full-time position in Brea, CA (3020 Saturn St) and the work schedule is Monday through Friday from 8:30am to 5pm. It offers great work-life balance with no evenings or weekends. This is an entry-level position in the pharmacy field.

Requirements

• High school diploma or GED
• Proficient in English with strong verbal and written communication skills
• Bilingual in Spanish required
• Good working knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
• Strong customer service, interpersonal, and data entry skills
• Must be able to multitask and stay calm and focused in a busy work environment
• Able to maintain a high attention to detail and a high level of confidentiality
• Responsible and reliable with a track record of good attendance
• Must have a reliable mode of transportation to get to our Brea pharmacy on a regular daily basis
• Must have a positive attitude, be energetic and flexible, have excellent phone etiquette, and provide exceptional customer service

Nice To Haves

• Previous work experience in customer service, call center, and/or healthcare is a plus

Responsibilities

• Interact courteously with patients and team members to develop and maintain positive, professional relationships
• Answer incoming and make outbound calls to patients, case managers, providers, insurance companies, etc.
• Receive and stock medications appropriately
• Order and maintain other/miscellaneous pharmacy supplies
• Type prescription labels and enter prescription information into record system
• Verify/re-verify insurance benefits
• File and maintain invoices and other pharmacy records
• Coordinate prescription deliveries
• Maintain a clean, neat, organized, and safe work environment, including HIPAA trash
• Proactively identify problems, escalate if/when appropriate, and provide effective solutions
• Perform other related duties as assigned
• Perform in accordance with company policies and standards
• Embrace and perform in the spirit of the company’s core values and goals

Benefits

• Healthcare benefits (medical, dental, vision) for eligible team members and their families
• Additional company paid and voluntary benefit offerings
• Six company paid holidays
• Three personal floating holidays
• Paid time off (PTO)
• Two weeks paid parental leave
• Bereavement leave
• Sick leave
• Time to vote
• Jury duty leave
• Award recognition program
• Professional learning and development opportunities
• Company paid basic life and AD&D insurance
• Maven and Health Care Advocate Work/Life Balance Program
• Health/dependent flexible spending account
• Voluntary long-term disability insurance
• Voluntary short-term disability insurance
• Pet insurance
• Legal assistance
• Accident insurance
• Hospital indemnity insurance
• Critical illness insurance
• Voluntary whole life insurance
• Voluntary supplementary life insurance
• Identity theft protection
• 401(K) retirement savings plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED