Bilingual Pharmacy Clerk

Avita Care Solutions • Brea, CA

4d • Onsite

About The Position

The Pharmacy Clerk (Bilingual in Spanish) provides general customer service, completes clerical/administrative tasks, and supports the dispensing of pharmaceutical medications. This is a full-time position in Brea, CA (3020 Saturn St) and the work schedule is Monday through Friday from 8:30am to 5pm. Great work-life balance. No evenings or weekends! Entry Level position in the pharmacy field!!

Requirements

• High school diploma or GED
• Proficient in English with strong verbal and written communication skills
• Bilingual in Spanish required
• Good working knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
• Strong customer service, interpersonal, and data entry skills
• Must be able to multitask and stay calm and focused in a busy work environment
• Able to maintain a high attention to detail and a high level of confidentiality
• Responsible and reliable with a track record of good attendance
• Must have a reliable mode of transportation to get to our Brea pharmacy on a regular daily basis
• Must have a positive attitude, be energetic and flexible, have excellent phone etiquette, and provide exceptional customer service

Nice To Haves

• Previous work experience in customer service, call center, and/or healthcare is a plus

Responsibilities

• Interact courteously with patients and team members to develop and maintain positive, professional relationships
• Answer incoming and make outbound calls to patients, case managers, providers, insurance companies, etc.
• Receive and stock medications appropriately
• Order and maintain other/miscellaneous pharmacy supplies
• Type prescription labels and enter prescription information into record system
• Verify/re-verify insurance benefits
• File and maintain invoices and other pharmacy records
• Coordinate prescription deliveries
• Maintain a clean, neat, organized, and safe work environment, including HIPAA trash
• Proactively identify problems, escalate if/when appropriate, and provide effective solutions
• Perform other related duties as assigned
• Perform in accordance with company policies and standards
• Embrace and perform in the spirit of the company’s core values and goals

Benefits

• Healthcare benefits (medical, dental, vision) for eligible team members and their families, along with additional company paid and voluntary benefit offerings.
• Six company paid holidays and three personal floating holidays, paid time off (PTO), paid leaves - two weeks paid parental leave, bereavement, sick leave, time to vote and jury duty, award recognition program, professional learning and development opportunities.
• Company paid benefits – basic life and AD&D, Maven and Health Care Advocate Work/Life Balance Program, health/dependent flexible spending.
• Voluntary benefits – long and short-term disability, pet insurance, legal, accident, hospital indemnity, critical illness, whole and supplementary life insurance, identity theft protection, 401(K) retirement savings plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED