Pharmacy Clerk

Hy-Vee • Austin, MN

1d • Onsite

About The Position

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Pharmacy Clerk provides prompt, efficient, and friendly customer service, ensures the cleanliness of the department, and handles product and supply orders and invoice logging as necessary. This role is crucial in maintaining the smooth operation of the pharmacy and ensuring a positive customer experience.

Requirements

• Must be 18+ years old.
• High school or equivalent experience.
• Over six months up to one year of similar or related experience.
• Ability to follow written, verbal, or diagrammatic instructions.
• Ability to add, subtract, multiply, and divide whole numbers.
• Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people.
• Must be physically able to exert up to 20 pounds of force occasionally; exert up to 10 pounds of force frequently; and exert a negligible amount of force constantly to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
• Must be able to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Maintains the confidentiality of the customer’s private medical information.
• Understands that the pharmacy handles and prepares hazardous drugs and acknowledges the risks associated with handling them.
• Failure to follow pharmacy policies and procedures may put the employee at greater risk of exposure to hazardous drugs.

Nice To Haves

• Vaccination certification as required by law.

Responsibilities

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
• Smiles and greets customers in a friendly manner, making an effort to learn their names and address them by name whenever possible.
• Assists customers by escorting them to products, securing items out of reach, loading/unloading heavy items, and passing along customer suggestions.
• Answers the telephone promptly and provides friendly, helpful service.
• Stocks received product and supplies and marks stickers accordingly.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Reviews prescriptions that are not picked up.
• Orders product and supplies at the department manager's request.
• Reviews invoices on product received.
• Coordinates nursing home medicines as necessary.
• Logs invoices as necessary.
• Prepares paperwork and compiles medicine for delivery orders and mail outs.
• Cleans the pharmacy, empties garbage, and maintains a clean and inviting appearance.
• Takes orders for refills from customers.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Gathers patient information required to prepare prescriptions.
• Keeps pharmacy supplies well stocked.
• Performs cash transactions.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Administers vaccines as allowed by law.
• Completes the sale.
• Assists in other areas of the store as needed.
• Performs other job-related duties and special projects as required.

Benefits

• For information on company benefits visit Benefits | Hy-Vee.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED