Pharmacy clerk

Hy-Vee•Winona, MN

9d•Onsite

About The Position

Provides prompt, efficient, and friendly customer service within the Pharmacy department. Ensures the cleanliness of the department, orders product and supplies, and logs invoices as necessary. This role is crucial for maintaining customer satisfaction and the smooth operation of the pharmacy. Core Competencies include Partnerships, Growth mindset, Results oriented, Customer focused, and Professionalism.

Requirements

High school or equivalent experience.
Over six months up to one year of similar or related experience.
If applicable, vaccination certification as required by law.
Ability to follow written, verbal, or diagrammatic instructions; several concrete variables.
Ability to do add, subtract, multiply, and divide whole numbers.
Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people.
Must be physically able to exert up to 20 pounds of force occasionally; exert up to 10 pounds of force frequently; and exert a negligible amount of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Maintains the confidentiality of the customer’s private medical information.
Understands that this pharmacy handles and prepares hazardous drugs and acknowledges that exposure to hazardous drugs may cause acute and chronic effects.
Understands that failure to follow pharmacy policies and procedures may put them at greater risk of exposure to hazardous drugs.

Responsibilities

Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Stocks received product and supplies and marks stickers accordingly.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Reviews prescriptions that are not picked up as requested by the department manager.
Orders product and supplies at the department manager's request.
Reviews invoices on product received.
Coordinates nursing home medicines as necessary.
Logs invoices as necessary.
Prepares paperwork and compiles medicine for delivery orders and mail outs at the request of the department manager.
Cleans, empties garbage, etc., to ensure the pharmacy has a clean and inviting appearance.
Takes orders for refills from customers.
Removes trash in a timely manner.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Gathers patient information required to prepare prescriptions.
Keeps pharmacy supplies well stocked.
Performs cash transactions.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Administers vaccines as allowed by law.
Completes the sale.
Assists in other areas of the store as needed.
Performs other job-related duties and special projects as required.