Pharmacy Clerk

Hy-Vee•Moline, IL

13h•Onsite

About The Position

Our Pharmacy Clerks play a meaningful role in the health and wellbeing of our customers by supporting the day-to-day operations of the pharmacy with care and professionalism. In this role, you'll assist customers, stock and order supplies, handle cash transactions, and help keep the pharmacy running smoothly and looking its best. If you are detail-oriented, trustworthy, and passionate about helping people, we'd love to have you on our team.

Requirements

Follow written, verbal, or diagrammatic instructions with attention to detail
Add, subtract, multiply, and divide whole numbers accurately
File, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions
Guide customers and provide clear, helpful direction in a professional and compassionate manner
Maintain a high level of discretion and integrity when handling confidential patient information
High school diploma or equivalent experience required
Vaccination certification required if administering vaccines, as required by law
Ability to frequently stand and walk throughout a shift in the pharmacy and dispensing area, including extended periods at a pharmacy counter or workstation while filling and processing prescriptions
Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision, in accordance with state and federal pharmacy regulations
Exposure to bloodborne pathogens and sharps (needles, lancets) associated with pharmacy operations and, where certified, immunization administration
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Nice To Haves

Over six months up to one year of similar or related experience preferred

Responsibilities

Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
Answer the telephone promptly and provide friendly, helpful service to customers who call, including taking refill orders
Gather patient information required to prepare prescriptions
Stock received product and supplies and mark stickers accordingly, and keep pharmacy supplies well stocked
Review prescriptions that have not been picked up as requested by the department manager
Order product and supplies at the department manager's request and review invoices on product received
Log invoices as necessary and complete cash transactions accurately
Prepare paperwork and compile medicine for delivery orders and mail-outs at the request of the department manager
Coordinate nursing home medicines as necessary
Administer vaccines as allowed by law, with required certification where applicable
Clean the pharmacy, empty garbage, and remove trash in a timely manner to ensure a clean and inviting appearance
Maintain the confidentiality of customers' private medical information at all times
Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Assist in other areas of the store as needed and take on special projects as assigned
Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
Report to work when scheduled and on time