Pharmacy Clerk

McKesson•Memphis, TN

2d•Onsite

About The Position

The Pharmacy Clerk supports the pharmacy team by performing administrative and clerical duties, ensuring efficient operation and excellent customer service.

Requirements

High school diploma or equivalent.
Strong customer service and communication skills.
Ability to handle sensitive information with discretion and maintain patient confidentiality (HIPAA compliance).
Proficient in basic computer skills and comfortable learning new software.
Excellent organizational skills and attention to detail.
Ability to work effectively in a fast-paced environment and as part of a team.
Basic mathematical skills for handling transactions and inventory.
Must be able to stand for extended periods and lift up to 20 pounds.
Flexibility to work various shifts, including evenings and weekends, as needed.

Nice To Haves

Previous experience in a retail or pharmacy setting preferred.

Responsibilities

Greeting and assisting customers in a friendly and professional manner, both in person and over the phone.
Processing prescription refills and other customer requests under the direct supervision of a pharmacist.
Maintaining patient records and ensuring data accuracy and confidentiality.
Managing inventory, including receiving, stocking, and organizing medications and supplies.
Operating the cash register, handling transactions, and reconciling daily sales.
Assisting with insurance claim processing and resolving basic insurance inquiries.
Maintaining a clean and organized work environment in compliance with health and safety regulations.
Answering phones, directing calls, and taking messages accurately.
Performing general office duties such as filing, faxing, and scanning documents.
Collaborating with pharmacists and pharmacy technicians to ensure smooth workflow.