Pharmacy Clerk

Hy-Vee, Inc.•Mount Pleasant, SC

19h•Onsite

About The Position

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. This role provides prompt, efficient, and friendly customer service, ensures the cleanliness of the department, and handles product and supply orders and invoice logging as necessary. The Pharmacy Clerk plays a vital role in the daily operations of the pharmacy department, contributing to customer satisfaction and a positive work environment.

Requirements

Must be 18+ years old.
High school or equivalent experience.
Over six months up to one year of similar or related experience.
Ability to follow written, verbal or diagrammatic instructions; several concrete variables.
Ability to do add, subtract, multiply and divide whole numbers.
Possess the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people.
Must be physically able to exert up to 20 pounds of force occasionally; exert up to 10 pounds of force frequently; and exert a negligible amount of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
This position is exposed to noise on a daily basis.
Fast-paced work environment with significant pressure.
Occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs.
Maintains the confidentiality of the customer’s private medical information.
Deals with the general public on a daily basis, works with suppliers/vendors monthly.
Understands the risks of handling hazardous drugs and acknowledges that failure to follow pharmacy policies and procedures may put them at greater risk of exposure.

Nice To Haves

If applicable, vaccination certification as required by law.

Responsibilities

Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
Smiles and greets customers in a friendly manner.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by escorting them to products, securing out-of-reach products, loading/unloading heavy items, and noting customer suggestions.
Answers the telephone promptly and provides friendly, helpful service.
Stocks received product and supplies and marks stickers accordingly.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Reviews prescriptions that are not picked up.
Orders product and supplies at the department manager's request.
Reviews invoices on product received.
Coordinates nursing home medicines as necessary.
Logs invoices as necessary.
Prepares paperwork and compiles medicine for delivery orders and mail outs.
Cleans the pharmacy, empties garbage, etc., to ensure a clean and inviting appearance.
Takes orders for refills from customers.
Removes trash in a timely manner.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Gathers patient information required to prepare prescriptions.
Keeps pharmacy supplies well stocked.
Performs cash transactions.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Administers Vaccines as allowed by law.
Completes the sale.
Assists in other areas of the store as needed.
Performs other job-related duties and special projects as required.
Maintains the confidentiality of the customer’s private medical information.