Pharmacy Clerk

Hy-Vee•Knoxville, IA

6d•Onsite

About The Position

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. This role provides prompt, efficient, and friendly customer service, ensures the cleanliness of the department, and handles product and supply orders and invoice logging as necessary. The Pharmacy Clerk works collaboratively to ensure customer satisfaction and a pleasant work environment, while maintaining strict adherence to department and company guidelines.

Requirements

High school or equivalent experience.
Over six months up to one year of similar or related experience.
Ability to follow written, verbal, or diagrammatic instructions; several concrete variables.
Ability to add, subtract, multiply, and divide whole numbers.
Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people.
Must be physically able to exert up to 20 pounds of force occasionally; exert up to 10 pounds of force frequently; and exert a negligible amount of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Maintains the confidentiality of the customer’s private medical information.
Employment is contingent upon the successful completion of a pre employment drug screen.

Nice To Haves

If applicable, vaccination certification as required by law.

Responsibilities

Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
Answers the telephone promptly and provides friendly, helpful service to customers.
Stocks received product and supplies and marks stickers accordingly.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Reviews prescriptions that are not picked up as requested by the department manager.
Orders product and supplies at the department manager's request.
Reviews invoices on product received.
Coordinates nursing home medicines as necessary.
Logs invoices as necessary.
Prepares paperwork and compiles medicine for delivery orders and mail outs at the request of the department manager.
Cleans, empties garbage, etc., to ensure the pharmacy has a clean and inviting appearance.
Takes orders for refills from customers.
Removes trash in a timely manner.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Gathers patient information required to prepare prescriptions.
Keeps pharmacy supplies well stocked.
Performs cash transactions.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Administers vaccines as allowed by law.
Completes the sale.
Assists in other areas of the store as needed.
Performs other job-related duties and special projects as required.
Maintains the confidentiality of the customer’s private medical information.