Pharmacy Clerk and Courier

Virginia Garcia Memorial Health Center•Cornelius, OR

13d

About The Position

The Pharmacy Clerk and Courier assists the pharmacist with non-clinical patient communication and customer service, pharmacy operations, prescription handling, and courier duties between Virginia Garcia Memorial Health Center locations. Workload may vary at the discretion of the pharmacy manager and based on pharmacy operational needs. The position handles patient information and protected health information (PHI) as necessary to perform its duties and must follow HIPAA requirements and applicable privacy practices. Pharmacy duties include answering non-professional phone questions, directing medication-related questions to a pharmacist, cashiering, entering patient demographics and billing information, accepting refill requests by prescription number, filing prescriptions, stocking and ordering medications, assisting with inventory, separating IMP and expired medications, and preparing prescriptions for curbside delivery or mailing. The role also transports filled prescriptions and other items to Virginia Garcia sites, maintains the assigned vehicle, and complies with applicable laws and regulations. The position requires proficiency in spoken and written English and Spanish, a valid Oregon driver’s license, an acceptable driving record, proof of liability insurance, and access to a reliable vehicle and/or eligibility to use a company vehicle. Applicants must be over 21 and have a high school diploma or equivalent. Pharmacy clerk experience in a busy environment is preferred. Staff must meet the organization’s immunization requirements.

Requirements

Proficiency in spoken and written English and Spanish.
Acceptable driving record.
Valid Oregon driver’s license and eligibility to be included on the Center’s insurance policy.
Proof of liability insurance, including the insurance company’s name, address, and policy information.
Access to a reliable vehicle and/or eligibility to use a company vehicle.
Must be over 21 years old.
High school diploma or equivalent.
Meet immunization requirements under VGMHC policy and applicable state and federal guidelines.
Ability to type and read for extended periods.
Ability to perform the physical duties described, including standing, walking, driving or sitting, lifting and carrying, and frequent stooping, bending, and reaching.

Nice To Haves

Prior experience as a pharmacy clerk in a busy environment working with patients and professional and technical staff, including ordering, returns, and stocking.

Responsibilities

Communicate politely and discreetly with patients, clarify questions, and refer medication-related questions to the pharmacist.
Assist the pharmacist with non-clinical patient communication needs.
Verify the identity of people picking up prescriptions.
Cover pharmacy clerk positions at other sites temporarily as needed.
Maintain work-area security, including ensuring the pharmacy is locked and that no unauthorized personnel are present when the pharmacist is absent.
Pull expired medications from shelves when directed and keep IMP medications and expired medications separated.
Assist with pharmacy inventory and order drugs as needed.
Contact patients as required.
Operate the Point of Sale system as a cashier.
Enter patient demographic and billing information into the computer.
Accept refill requests by prescription number and file prescriptions.
Assist with curbside delivery and mailing prescriptions, including packaging, addressing, and mailing.
Transport filled prescriptions between the Cornelius pharmacy and other sites, including Beaverton, Hillsboro, McMinnville, and Newberg.
Courier medical equipment, interoffice mail, supplies, medical charts, and miscellaneous items to other Virginia Garcia sites on a daily basis.
Maintain the vehicle and its care schedule; perform daily upkeep, keep it ready for use, and alert management to maintenance issues.
Load delivery products and materials into the vehicle safely and orderly.
Comply with applicable federal, state, and local laws and regulations.
Perform other duties as assigned by the Pharmacy Supervisor, Pharmacy Manager, Pharmacy Director, Medical Director, or Executive Director.
Follow HIPAA requirements and applicable infection-control practices when handling patient information and transporting prescriptions or charts.