Pharmacy Cashier

Walgreens•Shoreline, WA

About The Position

The Pharmacy Cashier registers sales and provides courteous, fair, friendly, and efficient checkout service. The role engages customers and patients, answers questions, resolves issues, and models Walgreens customer-service practices. It also supports pharmacy and store operations by processing transactions, assisting customers with over-the-counter products, checking prescription status, maintaining merchandise and displays, and following company policies and applicable laws. The cashier attends required training and completes assigned learning modules. A flexible schedule, including evenings and weekends, is required.

Requirements

  • Fluency in reading, writing, and speaking English.
  • Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

  • Six months of experience in a retail environment is preferred.
  • Prior work experience with Walgreens is preferred.

Responsibilities

  • Greet customers and patients, offer assistance with products and services, answer questions, and resolve customer issues.
  • Model customer-service best practices and build relationships with valuable customers.
  • Register customer purchases; collect cash and provide change; process voids, returns, rain checks, refunds, and exchanges.
  • Recommend items, trade-up or companion products, and assist customers with over-the-counter products, including guiding them to the relevant aisle when possible.
  • Use pharmacy systems to obtain patient prescription status and immediately report prescription errors to the pharmacist on duty.
  • Follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
  • Keep counters and shelves clean and well merchandised; take inventory and maintain records.
  • Check in and price merchandise as required or directed.
  • Apply asset-protection procedures to identify and minimize profit loss.
  • Ensure compliance with state and local laws concerning regulated products, such as alcoholic beverages and tobacco products.
  • Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
  • Maintain working knowledge of store systems and equipment.
  • Assist with interior and exterior maintenance to keep the store clean, neat, orderly, and presentable.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Attend training and complete PPLs requested by a manager or assigned by corporate.
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