Pharmacy Cashier

Walgreens•New Orleans, LA

About The Position

The Pharmacy Cashier delivers a distinctive, helpful customer experience while registering sales and providing courteous, fair, friendly, and efficient checkout service. The role engages customers and patients, answers questions, resolves issues, and follows customer-service best practices. It also supports pharmacy and store operations by processing transactions, assisting customers with over-the-counter products, checking prescription status in pharmacy systems, maintaining merchandise and displays, and following company procedures and applicable laws. The cashier attends required training and completes assigned learning activities. The position requires fluency in reading, writing, and speaking English and a willingness to work a flexible schedule, including evenings and weekends.

Requirements

Fluency in reading, writing, and speaking English.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, answer questions, and resolve issues to support a positive customer experience.
Model and share customer-service best practices, including courteous interactions, proactive assistance, identifying customer needs, and helping customers until satisfied.
Develop strong relationships with valuable customers.
Register customer purchases; collect cash and provide change; process voids, returns, rain checks, refunds, and exchanges as needed.
Recommend items for sale, including trade-up and companion products.
Assist customers with over-the-counter products and, when possible, accompany them to the appropriate aisle.
Use pharmacy systems to obtain patient prescription status.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures regarding pharmacy errors and the Quality Improvement Program.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or as directed by the store manager or shift leader.
Follow asset-protection procedures to identify and minimize profit loss.
Ensure compliance with state and local laws concerning regulated products, such as alcohol and tobacco.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Maintain working knowledge of store systems and equipment.
Assist with interior and exterior maintenance to keep the store clean, neat, orderly, and presentable.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the manager or assigned by corporate.