Pharmacy Billing Specialist
About The Position
XiFin is seeking a Billing Specialist to support monthly billing for pharmacy and laboratory customers. This role is responsible for accurate invoicing, contract support, customer account reconciliation, and billing issue resolution across a high-volume customer environment. In this role, you will partner with Finance, Operations, and customer-facing teams to manage recurring monthly billing activity, research account discrepancies, and help ensure customer accounts are billed accurately and on schedule. Healthcare or pharmacy billing experience is not required. Experience in Netsuite, fintech, SaaS, payments, or another high-volume billing environment would be a potential fit for this role. This position will be located at our office in San Diego, CA. This position is not eligible for employment sponsorship now or in the future. Applicants must have current and ongoing authorization to work in the United States.
Requirements
- Strong attention to detail when working with contracts, invoices, account data, and reconciliations
- Experience in high-volume billing, invoicing, account reconciliation, or related finance operations environments
- Comfortable managing recurring monthly billing cycles with tight deadlines and multiple customer accounts
- Ability to research discrepancies, follow through on open issues, and communicate clearly with internal partners
- Process-minded approach and know when to escalate issues or recommend improvements
Nice To Haves
- Accounting, finance, business, or related education preferred
- Experience with billing, contracts, invoicing, accounts receivable, account reconciliation, or finance operations
- Prior experience supporting high-volume billing systems or recurring monthly billing processes
- Experience with pharmacy, laboratory, healthcare, or revenue cycle billing
- Fintech, SaaS, payments, or other transaction-heavy billing experience is a strong plus
- NetSuite experience is a plus
Responsibilities
- Prepare and process monthly invoices for pharmacy and laboratory customers, ensuring billing is accurate, complete, and delivered on schedule
- Manage high-volume billing activity across assigned accounts, following established billing calendars, controls, and customer requirements
- Reconcile customer accounts, research variances, and resolve discrepancies related to invoices, payments, credits, and adjustments
- Contract support: use contract pricing, fees, and payment terms, review of termination and renewal provisions
- Review billing data for completeness, accuracy, and consistency before invoicing
- Partner with Finance, Operations, and customer-facing teams to resolve billing questions and support timely collections
- Maintain accurate billing documentation, account notes, reconciliations, and audit support
- Identify recurring billing issues, recommend process improvements, and help strengthen monthly billing controls
- Support month-end billing close activities, reporting, and account reconciliation
- Use NetSuite and other tools to manage invoicing workflow and account activity
Benefits
- Comprehensive health benefits including medical, dental, vision, and telehealth
- 401(k) with company match and personalized financial coaching
- Health Savings Account (HSA) with company contributions
- Wellness incentives
- Tuition assistance
- Flexible time off
- Company-paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
