Pharmacy Benefits Verification Specialist

Onco360•Louisville, KY

2d•Onsite

About The Position

Onco360 Pharmacy is seeking Pharmacy Benefit Verification Specialists for its Pharmacy located in Louisville, KY. This role focuses on investigating, reviewing, and loading accurate patient insurance information, including medical and pharmacy coverage. The specialist will also handle coordination of benefits, run test claims to verify insurance responses, identify authorization requirements, and enroll eligible patients in copay assistance programs, ensuring accurate benefit documentation for all prescription orders.

Requirements

High School Diploma or GED.
Previous Experience in Pharmacy, Medical Billing, or Benefits Verification.
1+ years pharmacy or benefit verification experience.
Pharmacy insurance and benefit verification.
PBM and Medical contracts.
knowledge/understanding of Medicare, Medicaid, and commercial insurance.
pharmacy test claim and NCPDP claim rejection resolution.
coordination of benefits.
NDC medication billing.
pharmacy or healthcare-related knowledge.
knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication.
basic math and analytical skills.
Intermediate typing/keyboarding skills.
Independent worker.
good interpersonal skills.
excellent verbal and written communications skills.
ability to work independently, work efficiently to meet deadlines and be flexible.
detail-oriented.
great time-management skill.

Nice To Haves

Associate degree or equivalent program from a 2 year program or technical school.
Certified Pharmacy Technician (PTCB).
Specialty pharmacy experience.
3+ years pharmacy or benefit verification experience.

Responsibilities

Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests.
Provides thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding benefit information.
Ensures complete and accurate patient setup in CPR+ system including patient demographic and insurance information.
Performs full benefits verification on patients for pharmacy benefits and/or medical benefit utilizing electronic resources and E1 check to load primary, secondary, tertiary, etc. insurances and medical insurances to patient profile.
Run test claims at each licensed pharmacy site to obtain a valid claim response and determine optimal reimbursement, then document outcome of benefits review in CPR+ system to be used by operations and ensure the order is assigned to the appropriate dispensing pharmacy.
Facilitate process for requesting medical authorizations, LOAs, and TOAs for applicable commercial, Medicaid, and Medicare, or facility medication claims.
Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.
Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.
Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.