Pharmacy Benefit Verification Specialist

Onco360•Columbus, OH
•Remote

About The Position

Onco360 Pharmacy is seeking Pharmacy Benefit Verification Specialists for its specialty oncology pharmacy. This full-time position may be performed remotely and requires active Ohio Pharmacy Technician credentials from the State Board of Pharmacy. Shift times fall between 8 a.m. and 8 p.m. Starting pay is $24 per hour and up. The position also offers a $5,000 sign-on bonus for employees who start before December 31, 2026, and quarterly incentive bonuses. The specialist investigates, reviews, and loads patient medical and pharmacy insurance information; coordinates benefits; runs test claims to obtain valid responses; identifies authorization requirements; and enrolls eligible patients in copay card assistance programs. The specialist documents benefits accurately for prescription orders and supports patients, healthcare providers, and pharmacy operations. Onco360 is a closed-door specialty pharmacy serving patients undergoing cancer treatment.

Requirements

  • High school diploma or GED.
  • Previous experience in pharmacy, medical billing, or benefits verification.
  • At least 1 year of pharmacy or benefit verification experience.
  • Pharmacy Technician License/Registration with the Board of Pharmacy, as required by state law; the posting specifically requires active Ohio Pharmacy Technician credentials from the State Board of Pharmacy.
  • Knowledge of pharmacy insurance and benefit verification, PBM and medical contracts, Medicare, Medicaid, commercial insurance, pharmacy test claims, NCPDP claim rejection resolution, coordination of benefits, and NDC medication billing.
  • Pharmacy or healthcare-related knowledge, including pharmacy terminology such as sig codes and Roman numerals, and brand and generic medication names.
  • Basic math and analytical skills and intermediate typing/keyboarding skills.
  • Ability to work independently, meet deadlines efficiently, and remain flexible; interpersonal skills, excellent verbal and written communication, attention to detail, and strong time management.

Nice To Haves

  • Associate degree or equivalent program from a two-year program or technical school.
  • Certified Pharmacy Technician (PTCB).
  • Specialty pharmacy experience.
  • At least 3 years of pharmacy or benefit verification experience.

Responsibilities

  • Practice first-call resolution by assisting healthcare providers and patients with pharmacy needs and answering questions and requests.
  • Provide thorough, accurate, and timely responses to pharmacy operations, providers, and patients regarding benefit information.
  • Ensure complete and accurate patient setup in the CPR+ system, including demographic and insurance information.
  • Verify pharmacy and medical benefits using electronic resources and E1 check, and load primary, secondary, tertiary, and other applicable insurance coverage to patient profiles.
  • Run test claims at each licensed pharmacy site to obtain a valid claim response and determine optimal reimbursement; document benefits review outcomes in CPR+ and ensure orders are assigned to the appropriate dispensing pharmacy.
  • Facilitate requests for medical authorizations, LOAs, and TOAs for applicable commercial, Medicaid, Medicare, or facility medication claims.
  • Maintain a safe and clean pharmacy by following procedures, rules, regulations, and professional practice and patient confidentiality laws.
  • Contribute to team efforts by completing related tasks and other assigned duties.
  • Perform responsibilities in accordance with the Company’s Code of Business Conduct and Ethics, policies and procedures, Corporate Compliance Agreement, applicable laws, and professional standards.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match
  • Paid time off
  • Paid holidays
  • Tuition reimbursement
  • Paid volunteer day
  • Floating holiday
  • Referral incentive
  • Paid life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • $5,000 sign-on bonus for employees starting before December 31, 2026
  • Quarterly incentive bonuses
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