Pharmacy Associate

Lincare • Kansas City, MO

1d • Onsite

About The Position

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. They operate within Board of Pharmacy Regulations.

Requirements

• Read and comprehend simple instructions, short correspondence, and memos
• Write simple correspondence
• Effectively present information in one-on-one and small group situations to customers, clients, and employees
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Compute rate, ratio, and percent
• Draw and interpret bar graphs
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Deal with problems involving several concrete variables in standardized situations
• Pharmacy Technician License -- State of Missouri is required

Responsibilities

• Communicates with customers via inbound and outbound, manual and/or automated calls
• Assesses customer need for additional products/services
• Assesses customer compliance with physician orders
• Answers questions and provides customer education regarding products/services
• Document calls and enter customers' orders in computerized record keeping system
• Verifies and updates demographic information such as address and telephone number
• Meet specific performance objectives related to number of calls handled, orders processed, time on call, time entering information, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees