PHARMACY ASSISTANT - LONDON (ON-SITE)
About The Position
Greenshield Health Digital Pharmacy is a fast-growing, tech-driven, online pharmacy where innovation in patient-care comes first. With access to provincial e-health databases and new communication tools (PrescribeIT), Greenshield is redefining clinical pharmacy and becoming a key contributor in bringing hospital-level collaboration and care into the community setting. Using these tools, we are able to personalize doses to each individual and help combat medication overuse, while advancing improvement in chronic disease management and compliance. This may involve clinical suggestions to lower doses, switching to safer alternatives and even deprescribing.
Requirements
- Excellent communication and customer service skills
- Adaptability
- Ability to learn new skills
- Critical thinking and problem-solving skills
- Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language.
Nice To Haves
- Proven experience as a Pharmacy Assistant is an asset
- Experience with Kroll pharmacy software and/or PacMed is an asset
- Pharmacy: 2 years (preferred)
Responsibilities
- Provide exceptional customer service to all patients (requires excellent communication skills by phone, email, and messaging)
- Prepare shipments for couriers delivering patient orders
- Operate a PacMed robot for strip packaging of community and group home patients
- Support the pharmacy team in prescription workflow, customer service, and general pharmacy duties including: Communicating with patients by phone and email about their orders, prescriptions, and professional service needs
- Entry and billing of prescriptions
- Preparation and packaging of prescriptions
- Inventory management and asset protection
- General organization and cleaning of the dispensary
- Comply with all ethics and standards of practice of the Ontario College of Pharmacists under the supervision of Regulated Pharmacy Technicians and Pharmacists
- Take on other tasks or projects to support pharmacy operations as necessary
Benefits
- On-site parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
