Pharmacy Assistant

Cencora • Edmonton, AB

2d • Onsite

About The Position

This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. The Pharmacy Assistant will assist Pharmacist or the Registered Pharmacy Technician in filling prescriptions, assist patients picking up prescriptions, and enter, scan, and process prescriptions using Kroll Pharmacy software. They will maintain accurate data in pharmacy files and computer drives, verify that customers receive correct prescriptions, and maintain workflow through effective task prioritization and teamwork. Responsibilities also include answering the phone and responding to inquiries, screening telephone calls for the Pharmacist(s), ordering, receiving, and maintaining inventory of medications, and preparing and processing billings, claims, disbursements, and related documents. The role involves reviewing invoices or other documentation, packing and shipping prescription orders according to established protocols, maintaining pharmacy records, and reporting Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations. The Pharmacy Assistant will also assist in general housekeeping and administrative duties, and may be assigned other duties and tasks as required. This role may also require being on standby/on call.

Requirements

• High school diploma preferred
• Pharmacy experience an asset
• Working knowledge of pharmaceutical distribution industry
• Strong analytical and mathematical skills
• Ability to communicate effectively both orally and in writing
• Effective interpersonal and leadership skills
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines
• Previous experience in cold-chain distribution an asset
• Previous experience with biological and/or cytotoxic medication and sterile preparation an asset
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently
• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
• As part of your job duties, you may be required to lift up to 50 lbs
• Organized with the ability to multi-task and maintain accuracy
• Excellent communication, customer service and interpersonal skills
• Ability to work independently and in a team environment
• Excellent time management skills
• Bilingualism, French/English is an asset
• Proficiency in Kroll an asset

Nice To Haves

• High school diploma
• Pharmacy experience
• Previous experience in cold-chain distribution
• Previous experience with biological and/or cytotoxic medication and sterile preparation
• Bilingualism, French/English
• Proficiency in Kroll

Responsibilities

• Assist Pharmacist or the Registered Pharmacy Technician in filling prescriptions
• Assist patients picking up prescriptions
• Enter, scan and process prescriptions using Kroll Pharmacy software
• Maintain accurate data in pharmacy files and computer drives
• Verify that customer receives correct prescription(s)
• Maintain workflow through effective task prioritization and teamwork
• Answer the phone and respond to inquires from internal and external customers
• Screen telephone calls for the Pharmacist(s)
• Order, receive and maintain inventory of medications
• Prepare and process billings, claims, disbursements and related documents
• Review invoices or other documentation
• Pack and ship prescription orders according to established protocols
• Maintain pharmacy records
• Report Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations
• Assist in general housekeeping and administrative duties
• The Pharmacy Assistant will also be assigned other duties and tasks as required from time to time
• May be required to be on standby/ on call as part of this role

Benefits

• medical
• dental
• vision care
• comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
• support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
• variety of training programs
• professional development resources
• opportunities to participate in mentorship programs
• employee resource groups
• volunteer activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED