Pharmacy Assistant

Cencora • Burnaby, BC

10d • Onsite

About The Position

At Cencora, team members are essential to creating healthier futures by improving the lives of people and animals everywhere. This Pharmacy Assistant role supports the Pharmacist or Registered Pharmacy Technician in various tasks, including filling prescriptions, assisting patients, and maintaining pharmacy records. The position requires proficiency in Kroll Pharmacy software and Microsoft Office applications, along with strong organizational, communication, and time management skills. The assistant will manage workflow, handle customer inquiries, maintain inventory, process billings, and ensure accurate data. This role is crucial for the efficient operation of the pharmacy and may involve being on standby or on call.

Requirements

• High school diploma preferred
• Proficiency in Microsoft Office applications (Outlook, Word, Excel)
• Organized with the ability to multi-task and maintain accuracy
• Excellent communication, customer service and interpersonal skills
• Ability to work independently and in a team environment
• Excellent time management skills
• Working knowledge of pharmaceutical distribution industry
• Strong analytical and mathematical skills
• Ability to communicate effectively both orally and in writing
• Effective interpersonal and leadership skills
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently
• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
• Ability to lift up to 50 lbs.

Nice To Haves

• Pharmacy experience an asset
• Proficiency in Kroll an asset
• Bilingualism, French/English is an asset
• Previous experience in cold-chain distribution an asset
• Previous experience with biological and/or cytotoxic medication and sterile preparation an asset

Responsibilities

• Assist Pharmacist or the Registered Pharmacy Technician in filling prescriptions
• Assist patients picking up prescriptions
• Enter, scan and process prescriptions using Kroll Pharmacy software
• Maintain accurate data in pharmacy files and computer drives
• Verify that customer receives correct prescription(s)
• Maintain workflow through effective task prioritization and teamwork
• Answer the phone and respond to inquires from internal and external customers
• Screen telephone calls for the Pharmacist(s)
• Order, receive and maintain inventory of medications
• Prepare and process billings, claims, disbursements and related documents
• Review invoices or other documentation
• Pack and ship prescription orders according to established protocols
• Maintain pharmacy records
• Report Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations
• Assist in general housekeeping and administrative duties
• Be assigned other duties and tasks as required from time to time
• May be required to be on standby/ on call as part of this role

Benefits

• Compensation
• Benefits
• Resources that enable a highly inclusive culture
• Support team members’ ability to live with purpose every day
• Medical care
• Dental care
• Vision care
• Comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
• Support for working families
• Backup dependent care
• Adoption assistance
• Infertility coverage
• Family building support
• Behavioral health solutions
• Paid parental leave
• Paid caregiver leave
• Variety of training programs
• Professional development resources
• Opportunities to participate in mentorship programs
• Employee resource groups
• Volunteer activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED