Pharmacy Assistant

Cencora•Edmonton, AB

27d•Onsite

About The Position

The Pharmacy Assistant will support the Pharmacist or Registered Pharmacy Technician in various tasks, including filling prescriptions, assisting patients, managing pharmacy software, maintaining records, and handling inventory. This role involves direct patient interaction, data entry, and ensuring the accuracy of prescriptions. The assistant will also be responsible for administrative duties, preparing billing and claims, and packing/shipping orders. Reporting Adverse Events and maintaining pharmacy records are crucial aspects of the job. The role may also require on-call duties and general housekeeping. Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.

Requirements

High school diploma or equivalent
Pharmacy experience an asset
Proficiency in Kroll an asset
Proficiency in Microsoft Office applications (Outlook, Word, Excel)
Organized with the ability to multi-task and maintain accuracy
Excellent communication, customer service and interpersonal skills
Ability to work independently and in a team environment
Excellent time management skills
Bilingualism, French/English is an asset
Working knowledge of pharmaceutical distribution industry
Strong analytical and mathematical skills
Ability to communicate effectively both orally and in writing
Effective interpersonal and leadership skills
Effective organizational skills; attention to detail
Ability to consistently meet deadlines
Previous experience in cold-chain distribution an asset
Previous experience with biological and/or cytotoxic medication and sterile preparation an asset
Excellent problem-solving skills; ability to resolve issues effectively and efficiently
Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

Nice To Haves

Pharmacy experience
Proficiency in Kroll
Bilingualism, French/English
Previous experience in cold-chain distribution
Previous experience with biological and/or cytotoxic medication and sterile preparation

Responsibilities

Assist Pharmacist or the Registered Pharmacy Technician in filling prescriptions
Assist patients picking up prescriptions
Enter, scan and process prescriptions using Kroll Pharmacy software
Maintain accurate data in pharmacy files and computer drives
Verify that customer receives correct prescription(s)
Maintain workflow through effective task prioritization and teamwork
Answer the phone and respond to inquiries from internal and external customers
Screen telephone calls for the Pharmacist(s)
Order, receive and maintain inventory of medications
Prepare and process billings, claims, disbursements and related documents
Review invoices or other documentation
Pack and ship prescription orders according to established protocols
Maintain pharmacy records
Report Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations
Assist in general housekeeping and administrative duties
The Pharmacy Assistant will also be assigned other duties and tasks as required from time to time
May be required to be on standby/ on call as part of this role