Pharmacy Assistant

TELUS • Vancouver, BC

56d • Remote

About The Position

The Virtual Pharmacy team is growing! We are a friendly group of professionals and go-getters working together to improve the life of patients across Canada. Our team focuses on chronic disease management, medication adherence, clinical dialogue, drug fulfillment accuracy and strategic planning. We are change agents using leading technology to build new ways for patients to navigate the healthcare continuum. You’re an energetic team player with the ability to swiftly adapt to changing environments. You possess strong communication skills, a knack for multi-tasking and are well-grounded to provide stability to team members. You will partner with healthcare providers to provide input for transformational initiatives such as streamlining the exchange of information from doctors to pharmacy or improving transparency in drug coverage for patients. You’ll be part of a team that will lead the digital pharmacy industry.

Requirements

• High school diploma or equivalent
• Strong patient communication skills
• Solid understanding of TELUS Health Kroll Pharmacy Management Software
• Technologically savvy
• Strong problem solving skills
• Exceptional organization skills
• 1-3 years experience working in a pharmacy

Nice To Haves

• Bilingual (English and French)
• Any certifications or education related to the pharmacy industry
• Knowledge of compliance packaging used for medication adherence programs

Responsibilities

• Manage patient communication channels
• Manage inbound prescription workflow
• Liaison with doctors and healthcare stakeholders
• Manage patient adherence through reminder tools and web applications
• Process prescriptions using TELUS Health Kroll Pharmacy Management Software
• Actively work with other team members in the fulfillment of patient prescription needs
• Assist patients with provincial, private payor and out-of-pocket expenses
• Work with key team members to provide business insights to develop transformative initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED