Responsible for all aspects of retail and pharmacy operations within area assigned including inventory, workflow and security with an emphasis on maintaining optimal patient experience. Will maintain inventory levels as needed to service customers using the distributors ordering system. Will use inventory reports to work with technicians to adjust PAR levels of drugs on hand. Will maintain a perpetual inventory of all controlled substances that are verified weekly. Will comply with security procedures to reduce loss potential by setting the alarm and securing all controlled substances. Ability to operate computer to input and retrieve information. Obtain information to fill out new prescriptions and refills by phone as needed. Fill prescriptions and prepare compounds in accordance with state law and hospital policy. Oversee the stocking of the daily order and tracking of all controlled substances. Report any dispensing incidents through the event reporting system. Supervise pharmacy technicians and students. Ensure compliance with all Class A state pharmacy rules, federal and hospital rules, specialty pharmacy accreditation(s), and 340B program management operations. Patient Experience: Openly communicate with customers and patients while protecting their health information and providing counseling as needed. This will include working with pharmacists and clinical staff from other areas in the hospital to facilitate timely medications dispensation. Facilitate receipt of patient assistance program benefits to appropriate patients and families. Administer immunizations pursuant to hospital protocols. Process Improvement: Work with pharmacists, technicians, and other healthcare providers to enhance workflow that improves patient care. Participate in the collection of data as needed for QI/QA efforts. Maintain solution-oriented focus to problem solving to foster a positive working environment. Adheres to Cook Children’s Pharmacy Standards of behavior.
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Job Type
Full-time
Career Level
Mid Level