Pharmacist

Harps Food Stores•Hot Springs National Park, AR

13d•Onsite

About The Position

The Pharmacist role focuses on delivering exceptional customer service by creating positive first impressions, understanding customer needs, providing effective solutions, adding value, and ensuring a highly satisfying customer experience. The position involves supervising and supporting pharmacy department operations, including readiness, staffing, inventory management, financial goals, cleanliness, and safe equipment use. It also includes overseeing replenishment and inventory procedures, ensuring compliance with all state and federal pharmacy regulations, and maintaining necessary licenses and training. The role requires adaptability, coaching and mentoring abilities, conflict resolution skills, problem-solving capabilities, and a strong safety and quality orientation. Pharmacists are expected to build relationships, demonstrate conscientiousness and dependability, provide excellent customer service, act with integrity, model cultural values, and exhibit professionalism and a drive to take action. The core purpose is to support Harps' Mission Statement by exceeding customer expectations through competitive prices, product quality, freshness, friendly service, and cleanliness.

Requirements

Graduate level pharmacy degree.
Appropriate state licensure and in good standing with the appropriate Board of Pharmacy.
Ability to work a flexible schedule including evening and weekends as needed.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to manage effectively in a fast paced environment.
Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 10 pounds without assistance.
Frequently reaches overhead and below the knees, including pushing, pulling, bending, stooping, crouching and twisting with or without bearing weight.
Squatting, kneeling and climbing may be required occasionally.
Frequent repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning.
Stands and/or walks frequently throughout shift.
Visually locates merchandise and other objects , as well as verifies information, often in small print.
May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity.
May be exposed to cleaning solvents or other chemicals.
Employment at Harps may be contingent upon completion and our evaluation of PEP survey, drug screen, employment reference check and criminal background check.

Nice To Haves

Three years previous pharmacy experience preferred.
Two years previous experience in a retail environment preferred.

Responsibilities

Supervise and support pharmacy department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.
Supervise and support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.
Supervise and support compliance with all state and federal regulations and requirements pertaining to pharmacy operations, including maintenance of applicable licenses, and completion of required training and education.
Facilitate the resolution of conflict between others.
Clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner.
Consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others.
Initiate, develop, and foster relationships with others.
Demonstrate responsible behavior, thoroughness of work, and dependability.
Remove any barriers impeding customer service.
Actively look for ways to help others by following our SMILE Program guidelines.
Demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics.
Act consistently in accordance with values that are consistent with those of the organization.
Model high standards of behavior for others through personal actions and commitment to the organization.
Hold myself accountable by demonstrating a “no excuses” approach to my own attitude, performance, and results.
Work in the best interest of Harps even when it involves putting individual needs aside.
Act on my own initiative without being prompted.
Handle problems with minimal guidance.
Make things happen and take action quickly.
Anticipate and recognize customer needs and remain dedicated exceeding customer expectations.
Use customer information to improve products and services.
Continually strive to improve customer service.
Encourage an atmosphere of teamwork by own actions.
Support others, facilitate their work, and defend them when appropriate.
Encourage cooperation and trust within a group.
Show a high concern for the rights, values, and worth of others.
Treat others fairly and consistently.
Give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective.
Strive daily to exceed my customers’ expectations in an effort to support the Harps’ Mission Statement.